Souk Match Return Policy

At Souk Match, we are committed to providing the most accurate and up-to-date information in our reports. However, if you encounter any issues, we offer a clear and straightforward return policy:
  1. Outdated Information:
If you discover that any information in our reports is outdated or inaccurate, such as inactive phone numbers, you are entitled to request a return. We take great care to ensure the accuracy of our data, but in the rare case that something slips through, we will gladly process your return. Please email us at info@soukmatch.com pointing out the inaccurate information so that we can return your money as soon as possible. 
  1. Delivery Delays:
We strive to deliver your reports within 10 business days. If, for any reason, we are unable to meet this deadline, you may request a return. We understand the importance of timely information, and your satisfaction is our priority.
  1. Performance Assurance:
If we determine that we cannot fulfill your specific request to our high standards, we will proactively return your payment. Your trust is crucial to us, and we will not compromise on quality. How to Request a Return: To request a return, please contact our customer service team at info@soukmatch.com. Include your order details and the reason for your request. We will review your request and respond promptly with further instructions. Refund Process: Once your return request is approved, we will process your refund within 10 business days. The refund will be issued to your original payment method.