Privacy Policy
2 – As Souk Match, we do not share the information we collect during your service purchases and from the membership forms with third parties without the knowledge of our esteemed customer / member or with no other instruction, we do not use or sell them for commercial purposes for any reason other than when our activity is required.
3 – Customer information can only be disclosed to official authorities if such information is requested by the official authorities and in cases where it is obliged to make a statement to the authorities in accordance with the provisions of the current mandatory legislation.
All the information entered into the system by you, can only be accessed by you and only you can change this information. It is not possible for anyone else to access and change this information. If you want to unsubscribe from our services at any time, you can easily quit by following specific instructions clearly specified on our website.
4 – As Souk Match, in order to provide you with a better service, we analyze and interpret your actions and preferences as a visitor during the use of the site, in addition to the personal information we request in e-mail addresses and membership forms. These statistical data, which do not contain personal information, are shared with you as the esteemed customer of Souk Match. In order to provide a more special and effective shopping experience to its customers it can be shared with business partners of Souk Match.
5 –Â Â In order to keep the security of our esteemed customers who shop and subscribe from the site at the highest level, your credit card information requested on the payment page is by no means kept/recorded at Souk Match and the servers of the companies serving us, our business partnerships or any data pool. All transactions for payment in this way are carried out between your bank and your computer via the interface belonging to Souk Match.
6 – “Secure Sockets Layer” (SSL) technology is used in basket, payment and membership pages of Souk Match. Thanks to our 128 bit SSL certificate, as your personal information is encrypted, it is completely prevented from third parties.
CALL CENTER CLARIFICATION TEXT
Personal data of persons who contact the Company via phone call will be stored and processed by Souk Match (“Company”) as a data controller in accordance with the Law within the scope of the Law on the Protection of Personal Data No. 6698 (“Law”) and will be transferred to third parties in cases and to the extent permitted by regulations.
- RELEVANT PERSON
The relevant person within the scope of this Clarification Text is all real persons who call the Company call center line.
- THE IDENTITY OF DATA CONTROLLER AND ITS REPRESENTATIVE
You can contact the Company Contact Person via the e-mail address info@soukmatch.com for your questions regarding the processing of your personal data.
3.PURPOSE OF PROCESSING PERSONAL DATA, LEGAL REASONS FOR THE PROCESSING AND COLLECTION METHODS
In this Clarification Text, the name, surname, and similar identification information of the persons who call the call center line during the phone call are processed for the purpose of addressing the person correctly, phone number, e-mail address and similar contact information, for the evaluation of the conversations and for returning back, and conducting storage and archiving activities for the purposes of using audio recordings as evidence in future disputes by the Company by the authorized institution in order to protect the public health. In accordance with the Law No. 6563 and Relevant Legislation, all your interview and audio recordings obtained during call center calls are kept for 3 years.
- TRANSFER OF PERSONAL DATA
Personal data of data owners are shared with authorized public institutions and organizations and companies providing information technologies and archive services as limited to the documents and purposes requested by business partners and solution partners and related public institutions and organizations in order to provide the necessary communication with the people who apply to the Company with a request for information or assistance.
- SHARING YOUR PERSONAL DATA WITH THIRD PARTIES ABROAD
Your personal data may be shared with abroad within the framework of keeping the e-mail service infrastructures of the e-mail contact addresses sent to the relevant persons in the data centers located abroad.
- YOUR RIGHTS UNDER THE LAW
If, as personal data owners, you submit your requests regarding your rights to the Company in a by emailing info@soukmatch. Within this context, personal data owners have the rights to learn whether personal data has been processed, to request information regarding it if their personal data has been processed, and the other rights listed in Article 11 of the Law. You can find detailed information about your rights regarding your personal data and your processed personal data on our website.