Delivery and Return Policy

Souk Match Delivery Policy At Souk Match, we specialize in delivering high-quality reports directly to your inbox. As our products are digital, there is no physical shipping involved. Here’s how our delivery process works:
  1. Delivery Method: All reports are delivered electronically via the email address provided during your order. You will also receive a notification via phone call to confirm the delivery.
  1. Delivery Timeframe: We strive to deliver your reports within 10 business days from the date of your order. Should there be any delays, we will notify you promptly and keep you informed.
  1. Delivery Confirmation:
Upon delivery, you will receive a confirmation email. If you do not receive your report within the specified timeframe, please check your spam/junk folder first. If you still cannot locate the email, contact our customer service team for assistance. Souk Match Return Policy At Souk Match, we are committed to providing the most accurate and up-to-date information in our reports. However, if you encounter any issues, we offer a clear and straightforward return policy:
  1. Outdated Information:
If you discover that any information in our reports is outdated or inaccurate, such as inactive phone numbers, you are entitled to request a return. We take great care to ensure the accuracy of our data, but in the rare case that something slips through, we will gladly process your return. Please email us at info@soukmatch.com pointing out the inaccurate information so that we can return your money as soon as possible. 
  1. Delivery Delays:
We strive to deliver your reports within 10 business days. If, for any reason, we are unable to meet this deadline, you may request a return. We understand the importance of timely information, and your satisfaction is our priority.
  1. Performance Assurance:
If we determine that we cannot fulfill your specific request to our high standards, we will proactively return your payment. Your trust is crucial to us, and we will not compromise on quality. How to Request a Return: To request a return, please contact our customer service team at info@soukmatch.com. Include your order details and the reason for your request. We will review your request and respond promptly with further instructions. Refund Process: Once your return request is approved, we will process your refund within 10 business days. The refund will be issued to your original payment method.